Website Terms of Service

These Terms govern access to and use of the Good Proof website, public verification pages, public application programming interfaces, specimen downloads, clause pack downloads, newsletter sign-ups, sprint and partner forms, contact channels, and related public-facing online services that link to these Terms, together the Site.

The Site is operated by Mind Chill Nootropics Ltd, company number 09667911, registered in England and Wales, with registered office at 1 Orwell Street, Bristol BS3 4LN, United Kingdom. In these Terms, Mind Chill, Good Proof, we, us, and our mean that company as operator of the public Site.

If a particular order form, statement of work, master services agreement, procurement document, or service-specific notice expressly identifies a different contracting entity for a paid enterprise service, pilot, or deployment, that named entity will be the contracting party for that service to the extent stated in the relevant signed document. These public Site Terms do not by themselves make any affiliate or future entity your contracting party unless expressly stated.

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

You must use the Site only for lawful purposes and only if you have legal capacity to do so. If you access the Site on behalf of a business or organisation, you confirm that you have authority to bind that organisation to these Terms.

The Site is primarily a public information, marketing, evaluation, and enquiry environment for the Good Proof verification offering. It may include public product pages, technical descriptions, status information, specimen materials, illustrative verification artefacts, request forms, downloads, editorial content, and limited public verification or status endpoints.

Unless we expressly state otherwise in a signed enterprise agreement, the Site does not itself promise a live enterprise deployment, certification outcome, guaranteed procurement result, regulated opinion, or guaranteed right to receive a production Good Proof Stamp, IDA Evidence Pack, or related service.

Only verification artefacts, status records, identifiers, links, evidence packs, receipts, signatures, or related materials that are issued, countersigned, published, or expressly recognised through official Good Proof systems, official Good Proof domains, or written approval from us are valid for official Good Proof purposes.

Illustrative specimens, redacted examples, screenshots, copied materials, mirrored pages, cached results, draft packs, test identifiers, mock-ups, unauthorised exports, or third-party reproductions are not live production verification artefacts unless we expressly confirm otherwise.

If there is any inconsistency between a screenshot, cached page, copied file, or third-party display and our live official records, verifier response, status page, signed programme record, or written confirmation, our official records prevail.

Good Proof materials are scope-bound and condition-bound. A Good Proof Stamp, status response, specimen, or evidence pack is not a general certification, general warranty, or universal guarantee. It only speaks to the scope, status, expiry state, and conditions expressly attached to it.

Any person relying on a Good Proof output remains responsible for checking whether the relevant scope, version, validity state, expiry timing, decision class, and contractual reliance terms are suitable for the context in which they intend to use it.

Where a public verifier, status link, or response indicates NOT VERIFIED, NEEDS_REFRESH, WITHDRAWN, unavailable, or an equivalent stop-rely state, you must not treat the item as actively valid. Fail-closed means stop, block, or escalate, not assume.

You may use any public verification endpoint or public API made available through the Site only in accordance with any published limits, technical rules, and acceptable use requirements.

You must not misuse verification endpoints through abusive volume, credential abuse, scraping beyond reasonable evaluation use, denial of service activity, circumvention of rate limits, false submissions, replay attacks, or attempts to infer, extract, or reconstruct non-public data.

We may throttle, block, suspend, or withdraw access to public endpoints at any time where reasonably necessary for security, integrity, performance, abuse prevention, legal compliance, or service protection.

Specimen packs, clause packs, redacted examples, buyer materials, and similar downloads are provided for internal review, evaluation, procurement assessment, design discussion, or educational purposes unless we expressly agree a broader licence in writing.

You must not present specimen materials as live customer artefacts, remove provenance notices, falsely attribute them to a deployment, or use them in a way that is misleading, defamatory, unlawful, or likely to damage Good Proof, Mind Chill, our customers, or other third parties.

If you submit a request, application, booking enquiry, message, form, or other material through the Site, you must provide accurate information and must not submit unlawful, misleading, infringing, harmful, or sensitive information that you are not entitled to disclose.

You remain responsible for the content you submit. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, and use submitted materials as reasonably necessary to review requests, operate the Site, prevent abuse, communicate with you, and provide requested information or services, subject to our Privacy Policy.

We may refuse, filter, delay, or remove submissions where reasonably necessary for security, anti-spam measures, sanctions screening, legal compliance, rights protection, service integrity, or commercial discretion.

If any part of the Site or service requires an account, invite, password, API credential, reset link, or similar credential, you must keep it confidential and use it only as authorised.

You must promptly notify us at [email protected] if you believe credentials have been compromised or used without authority.

We may require additional verification or suspend access where reasonably necessary to protect the Site, users, customers, or systems.

All intellectual property rights in the Site and in the software, text, page design, product language, marks, logos, datasets, diagrams, verification formats, specimens, downloads, documents, videos, images, and other materials made available through it are owned by us, our affiliates, our licensors, or the relevant rights holders.

No rights are transferred to you except the limited right to access and use the Site in accordance with these Terms. You must not copy, adapt, republish, resell, reverse engineer, train models on, extract at scale, frame, scrape, or create derivative works from Site materials except to the extent permitted by mandatory law or expressly agreed by us in writing.

You must not use the Site to break the law, infringe rights, spread malware, probe vulnerabilities, impersonate others, send spam, harvest contact details at scale, interfere with other users, or test our controls without permission.

You must not use Good Proof content or outputs to misrepresent regulatory status, to support unlawful discrimination, or to create misleading public claims about what has or has not been verified.

The Site may integrate with or link to third-party services and infrastructure including hosting providers, database providers, email providers, scheduling providers, analytics providers, video hosts, security services, and external websites.

We do not control third-party services and are not responsible for their separate terms, privacy practices, availability, or security. Your use of them is at your own risk and may be subject to their own terms.

The Site is provided on an as available basis. We do not guarantee uninterrupted availability, error-free operation, or permanent availability of any page, feature, domain, subdomain, API, download, or document.

The Site may include statements about future plans, roadmaps, integrations, compliance aims, sector coverage, features, launch timing, or commercial plans. These statements are forward-looking and inherently uncertain. We may update, delay, withdraw, or change them at any time.

Site content is for general information, evaluation, editorial, and product description purposes only unless we expressly say otherwise in a signed written agreement.

Nothing on the Site constitutes legal advice, financial advice, investment advice, tax advice, medical advice, insurance advice, regulatory advice, or any other regulated professional advice.

Unless expressly stated in a signed service agreement, nothing on the public Site should be treated as a certification decision, legal opinion, or warranty of compliance.

To the fullest extent permitted by law, the Site and its contents are provided as is and as available. We do not warrant that the Site will be complete, accurate, current, non-infringing, secure, fit for a particular purpose, or free from errors, bugs, downtime, vulnerabilities, or third-party dependency failures.

You are responsible for deciding whether and how to use Site materials and for obtaining your own technical, legal, procurement, compliance, or other advice where needed.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

If you are a consumer, we are responsible only for losses that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for business losses.

If you use the Site for business purposes, then, to the fullest extent permitted by law, we exclude liability for loss of profit, revenue, contracts, opportunity, goodwill, anticipated savings, data, or indirect or consequential loss.

Subject to the paragraphs above, our total aggregate liability arising out of or in connection with the Site and these Terms shall not exceed the greater of: (a) the total amount you paid us for the specific Site-linked paid service giving rise to the claim in the 12 months before the event giving rise to the claim; and (b) GBP 100 where the claim relates only to free use of the Site.

Enterprise services, pilots, integrations, licensing arrangements, procurement engagements, and production deployments may be governed by separate order forms, statements of work, master services agreements, data processing agreements, security schedules, or other signed documents.

If there is any conflict between these public Site Terms and a signed enterprise document, the signed enterprise document prevails for the relevant service. The named contracting entity in that signed document will control for that service.

We may suspend, restrict, or terminate access to the Site or any part of it where reasonably necessary for security, abuse prevention, legal compliance, service integrity, non-payment, breach of these Terms, or protection of users, customers, rights holders, or the business.

Clauses that by their nature should continue after termination will continue, including intellectual property, reliance boundaries, disclaimers, liability limits, and governing law.

Our Privacy Policy and Cookie Policy explain how we collect, use, and protect personal data and how we use cookies and similar technologies on the Site.

Where consent is legally required for non-exempt cookies or similar storage and access technologies, we will seek it through an appropriate mechanism before using them. Where an exception applies, we may rely on that exception and provide the information required by law.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales.

If you are a consumer, you may also have rights to bring proceedings in the courts of the part of the United Kingdom where you live.

If you are a business user, the courts of England and Wales shall have exclusive jurisdiction, unless we choose to seek urgent interim relief in any court of competent jurisdiction.

If you are located in Singapore, nothing in this clause limits any rights you may have under mandatory provisions of Singapore law, including the Personal Data Protection Act 2012. To the extent that any mandatory provision of Singapore law applies to a dispute arising from or relating to your use of the Site or these Terms, that provision shall apply notwithstanding the governing law clause above.

Mind Chill Nootropics Ltd

Company number: 09667911

Registered office: 1 Orwell Street, Bristol BS3 4LN, United Kingdom

Contact, support, privacy, cookie, and legal notices: [email protected]

See also our Privacy Policy and Cookie Policy.